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FAQ

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General Questions

  • Why purchase a secure anonymous email account from Discreet.Email?
  • What do you do when you receive an "abuse" complaint against a subscriber's account?

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Product/Service Features

  • What security standards do you use to protect my anonymity and messages?
  • Do you support multi-factor authentication (MFA / 2FA)?
  • Why do you remove logs from the mail servers daily?
  • Is Hide.Me VPN service owned by Discreet.Email?
  • Encrypted messaging & PGP key creation.

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Technical Support

  • What are the correct local mail client server settings (IMAP / SMTP)?
  • How to setup a mobile browser Home Screen Icon for Discreet.Email. [Android]
  • I selected the option to send my public key, but nothing was attached.

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Support Request Form

Do you still have a question about how to use our secure email platfrom?  If so, please submit a request below to our Technical Support team and we will get back to you as soon as possible.

Encryption Tutorials

How to Create PGP Keys

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Exchanging Public Keys

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Encrypting Messages

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